At just 16, Isabell McMullan began her journey with The Y, working in our OSCAR holiday programme. Through regular training and hands-on experience, she quickly learned how to support tamariki, understand their behaviours, and work as part of a team.

“I originally applied for the role as I thought I wanted to work with children,” Isabell recalls. “I have since decided that I want to join the police force but still work with children. This role has helped me see the many sides of children, as well as how to work as a team with staff and management.”

At 18, Isabell’s life took an unexpected turn. A serious sporting accident triggered her epilepsy, leading to regular seizures she had not experienced for years.

During this difficult period, The Y’s management and staff rallied around her to ensure she could continue to work while focusing on recovery. Management was present at the sites she worked at, so she always felt supported, which helped ease her anxiety.

“Being able to continue working helped with my confidence and gave me the ability to move forward knowing I was supported,” she reflects.

As her recovery progressed, The Y supported Isabell’s gradual return to frontline work starting with just one hour a day during the holiday programme, and with no pressure if she wasn’t feeling well. Today, she is back working holiday programme sessions and beginning to pick up after-school care when time allows.

Her journey hasn’t slowed her ambition. In February, Isabell will begin a pre-police course with NZMA, with the goal of attending Police College later in the year.

Isabell’s story is a testament to her determination and resilience, as well as the power of a supportive workplace. We are incredibly proud of her journey and grateful that The Y could walk alongside her during such a challenging time. Congratulations, Isabell, we can’t wait to see what the future holds!