Now you can enrol and access your Y whenever you need it. The Y is in your hands. Take part in the Y community, anyway you choose, and keep track of it all from your phone.
Get more information at your fingertips and access your favourite Y activities more easily with our secure portal that empowers you to take charge of your experiences. We’re making it simple and easy for you to take care of you and your family’s activities and enjoy more of life with your friends and whanau.
We know that you want more control over your Y journey, so we've found a system that will allow you do much more, at a time when it suits you. From booking a group fitness class to re-enrolling your child's swimming term (or enrolling them online in the first place!) - our new system lets you have all this access from your phone. And of course we'll still be here for advice and support about how our programmes can work the best for you and your whanau.
You’ll need to register the first time you log in– follow the instructions below.
Once you've registered, you can log in to the portal anywhere, any time, on any device with internet access – computer, smartphone, or tablet.
Use the same email we have for you. If that email is not unique to you but shared with family (over 18) who are also members, a message will prompt you to contact us with an alternative email address. We will let you know when we amend your personal record, so you can register online.
It will take you about five minutes to create an account.
Use our portal on Chrome or Edge web browsers.
If you don’t receive the email promptly, please check your Junk folder. Some companies block emails such as these, so best use your personal email instead.
1. To get started and create an account, navigate to the link provided to you.
2. Click the log in button in the top right-hand side of the banner.
3. Select ‘create an account’ then enter your email address
4. Click agree to membership terms and conditions. Click ‘continue’.
5. A message will display advising a verification email is sent.
6. Open your email server. Find The Y verification email. The email will come from us and includes a link to click to complete the verification. In the email, click on the link to be directed to this page. Here you will be asked to create a password.
7. Next step is to fill out your details including your new password – the details with Asterix are compulsory.
8. Click Continue. You are now all set up to manage your Y.
Optimise your time and maximise the convenience of signing up for classes from your mobile! It’s easy to use, and you can access your account via a smartphone, tablet, or computer.
Create a shortcut by adding the below URL to your favourites.
Create a website bookmark and save it onto your iPhone's home screen:
That's it! You can now easily access the portal/envibe by tapping on the shortcut on your home screen.
And for Android phones
Create a website bookmark and save it onto your Android’s home screen:
That's it! You've successfully created a website bookmark and saved it to your home screen. Now, you can easily access Your Y with just a tap.
Taking this online means the power to organise you and your family's life is now in your hands, when you've got free time.
Forget the feeling of FOMO when making multiple bookings for your children online.
Enrol multiple children on the same or different courses in one web cart transaction.
Save time and remove the risk of a course becoming booked out while enrolling and paying for each child individually.
View your child’s progress through the course, and the assessment they have completed giving you more visibility over your child’s experience.
Receive notifications when your child has achieved a level or is ready to move to the next stage.
Once your child has progressed to the new level it will show up in your customer portal under the Courses menu option and you’ll be able to choose the time and day that suits you for the new class.
Quickly and easily enrol in the session of your choice online in advance or while you’re in the club.
We know people's plans change! Make sure you free a space up for someone else to attend by cancelling your booking if you can't attend.
Venue and Facility online bookings are available for portal users, allowing you to control the spaces you book and manage more complex booking types.
Check the availability of facilities, courts, pool lanes or venues before making a booking. Make a deposit immediately and secure your space.
Get specific when you book a space. No phone calls required, just request a preferred tennis court, meeting room or swimming lane when making your booking in the customer portal.