It’s fun to work at The Y!
Join the team at Sir William Jordan Recreation Centre and make your mark on the gym! We are looking for an euthanasic and driven Fitness Supervisor to join the team.
A great part time opportunity, offering a minimum of 32 hours a week – rostered from Tuesday to Saturday with some variability! You will be supporting the Fitness and Recreation Manager in the daily operation of the Fitness Club - to achieve programme area advancement, financial success and operational excellence.
What will you be doing?
- Work in conjunction with the Fitness and Recreation Manager to ensure that retention processes are carried out in accordance with the retention strategy.
- Deliver excellence in customer service to maximise customer satisfaction and retention.
- Deliver all fitness services and programmes in accordance with The Y policies and procedures.
- Active involvement in member interaction activities.
- Assist the Fitness and Recreation Manager to create and maintain a motivated and positive fitness team.
- Assist in preparing rosters and covering shift gaps, coaching and development,.
- Involvement in KPI reporting and financials.
- Working across customer care to support the front desk team in sales, customer service delivery, and supporting the centre as a whole.
- Supporting recreation delivery within the centre (basketball), ensuring that all attendees of the centre have a Y experience!
What experience/skills do you need?
- Minimum 2 years’ experience as a Fitness Trainer, ideally including some hands on experience in staff management, supervision and rostering
- REPs registered to Exercise Consultant Level 2 or above
- Current First Aid Certificate
- Coaching and Training experience
- High work standards, including time management
- Excellent communication and problem solving ability
- Proven ability to develop relationships with internal and external stakeholders and partners, while having a good awareness of the surrounding community
- Credibility and professional integrity: Ability to act in a manner that conveys high personal and professional standards, while engaging with a personable and approachable nature role specific
- Ability to work independently or work well in a team across all cultures and ages with The Y
- Has an empathetic approach, respects confidentiality and the privacy of others
- Love of basketball as well as fitness will put you ahead!
What The Y offers:
- Free gym membership and discounts on YMCA services e.g., childcare, holiday programs, sports leagues, etc.
- Professional development, on the job qualifications, career advancement and safeguarding training
- Working in a community-focused environment
- On-site parking