It’s fun to work at The Y!
We are looking for a vibrant Administrator to join our team at our Y Out of School Care - Fun. Done. Right - where kids learn, play and grow within a safe environment. This is a permanent part-time position, 25 hours per week worked over Monday-Friday and has the option to be based in either Auckland or Waikato.
This role will provide general and financial administrative support for the day-to-day operations of the OSCAR (Out of School Care) programmes across Auckland and Waikato. You will be ensuring that accurate procedures are followed, and financial records are kept, including daily purchasing, accounts payable, receivable, and reconciliations.
We are looking for someone who has administration experience, including booking/accounting systems (ideally Xero or similar), a great attitude and excellent customer service and communication skills.
What will you be doing?
- Customer Service – Attend to customer queries, always delivering excellence in customer service to maximise customer satisfaction and retention.
- Service Delivery – Administration tasks and data entry including daily confirmation of bookings, processing of all programme requirements including OSCAR enrolments, daily processes, subsidies and payments where applicable. Building effective relationships with suppliers/service providers.
- Financial – provide financial administrative support including invoicing and reconciliation and management of debtors and creditors.
What experience/skills do you need?
- Minimum two years’ experience working in an administrator role.
- Experience with booking and accounting systems, ideally Xero or similar.
- Experience in WINZ forms and reconciliation.
- Data entry efficiency.
- Excellent customer service and communication skills, including ability to actively listen and express information effectively.
- High work standards with excellent attention to detail.
- Problem solving abilities.
- Very good time management and organisational skills, with the ability to multi-task and work to deadlines.
- Ability to act in a manner that conveys high personal and professional standards, whilst engaging with a personable and approachable nature.
- Interpersonal skills and the ability to deal with customers from a diverse range of ages and cultures.
What The Y offers:
- Free gym membership and discounts on The Y services e.g. childcare, holiday programmes, sports leagues, etc.
- Professional development, career advancement and safeguarding training
- Working in a community-focused environment
- On-site parking
About The Y North:
As a not-for profit, everything we do each day has a positive impact, and we have fun doing it! We believe in the power of inspired and connected communities, where people feel safe and are motivated to reach their full potential. Our values of Caring, Respect, Honesty and Responsibility are at the core of our culture and the valued connections and friendships you’ll build here are lifelong. The Y employees and careers represent many lifestyles and reflect the diversity of the communities we serve, with jobs and hours to suit everyone’s stage of life from 14-70+. Our varied services and activities offer a wide range of career pathways where your development will be supported to help you reach your career goals. Our STAR Awards, Outward Bound scholarship opportunities, and long service recognition reward your contribution. We have benefits to suit your lifestyle, with access to free counselling, free annual flu vaccinations, free gym membership for all employees, and discounts for our services such as early learning centres, before and after school care, camps, swim school and sports leagues.
TO APPLY
If this sounds like you and you enjoy working in a fun and fast paced team environment, please send your CV and cover letter to maryke.de-beer@ymcanorth.org.nz
All applicants must:
- Currently hold the right to work in New Zealand and currently be in New Zealand.
- Return a satisfactory Police Vet before commencement of employment.
The Y North is committed to the safeguarding of children and young people in our care, and it is our expectation that all staff will operate in a way that reflects this intent. Staff will be required to attend Safeguarding workshops, trainings and online modules to comply with The Y North Safeguarding Children and Young People Policy.