It’s fun to work at The Y!
We are looking for an energetic Swim School Teacher and Administration superstar to join our Swim School team at Lagoon Pool and Leisure Centre. You’ll be supporting the Swim School Manager with the smooth running of the department - providing administration support and expertise, alongside great customer service. This is a part time role offering a minimum of 20-30 hours per week.
Do you want flexibility in your schedule; receive competitive wages with lots of personal benefits? Then take the plunge to be a part of something big!
What will you be doing?
- Manage and administer swim school reception services, policies and procedures
- Accurately process all Swim School enrolments and bookings, managing class booking numbers and waitlists.
- Assist the Swim School Manager with rostering, and other administrative duties
- Assist with class preparation and school group set up as required
What experience/skills do you need?
- Minimum 12 months experience in an administrative role
- Minimum 12 months experience in a customer facing – customer service related role
- Computer Savvy and competent in Microsoft Office products
- Excellent communication skills, both spoken and written
- High work standards, including time management
- Excellent communication and problem solving ability
- Proven ability to develop relationships with internal and external stakeholders and partners, while having a good awareness of the surrounding community
- Credibility and professional integrity: Ability to act in a manner that conveys high personal and professional standards, while engaging with a personable and approachable nature role specific
- Ability to work independently or work well in a team across all cultures and ages with The Y
- Swim School Qualifications: Support to gain the required qualifications can be provided
- AUSTSWIM Teacher of Swimming and Water Safety License or equivalent industry recognised qualification or have previous industry experience
- Comprehensive First Aid Qualification
What The Y offers:
- Free gym membership and discounts on The Y services e.g. childcare, holiday programmes, sports leagues, etc.
- On-site parking
- Apprenticeship Boost Scheme (Outdoors, Swim School, Lifeguards, Fitness, OSCAR, Youth)
- Professional development, career advancement and safeguarding training
- Working in a community-focused environment
About The Y:
As a not-for profit, everything we do each day has a positive impact, and we have fun doing it! We believe in the power of inspired and connected communities, where people feel safe and are motivated to reach their full potential. Our values of Caring, Respect, Honesty and Responsibility are at the core of our culture and the valued connections and friendships you’ll build here are lifelong. The Y employees and careers represent many lifestyles and reflect the diversity of the communities we serve, with jobs and hours to suit everyone’s stage of life from 14-70+. Our varied services and activities offer a wide range of career pathways where your development will be supported to help you reach your career goals. Our STAR Awards, Outward Bound scholarship opportunities, and long service recognition reward your contribution. We have benefits to suit your lifestyle, with access to free counselling, free annual flu vaccinations, free gym membership for all employees, and discounts for our services such as early learning centres, before and after school care, camps, swim school and sports leagues.